Last updated: October 28, 2026
Shipping Policy
- We ship to all 50 U.S. states. P.O. boxes may not be available for large or heavy items.
- In-stock orders are typically processed within 1–2 business days after payment confirmation.
- Standard delivery usually takes 3–7 business days depending on location; expedited options are available on request.
- A tracking number is provided once your order ships.
- Special-order and freight items may require additional lead time, which we will confirm with your quote.
Returns
- Unused parts in original, undamaged packaging may be returned within 30 days of delivery.
- Please contact us before sending a return to receive a Return Authorization (RA) number.
- Installed, modified or used parts, electrical components that have been opened, and special-order items are not returnable unless defective.
- Return shipping costs are the customer’s responsibility unless the item was defective or shipped in error.
- A restocking fee of up to 15% may apply to non-defective returns.
Refunds
Approved refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong part, notify us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund at no extra cost.
Warranty
Many parts carry a manufacturer’s warranty. Warranty length and coverage vary by brand and product and will be shared with your quote or invoice. Warranty claims require proof of purchase.
Questions?
Contact our team and we’ll be glad to help.
Prime Bizz LLC
239 S 4th St Ste 1401
Pittsburgh, PA 15222, USA
Phone: (717) 704-2341
Email: admin@primebizzllc.com